In these rapidly changing times, we will continue working to serve plan members. Pension payments will continue as scheduled.
To minimize service impacts and ensure the safety of our staff, we are not accepting paper documents at this time. Please send all forms and paperwork through My Account Message Centre on your plan website. If you cannot access My Account or need assistance, please contact your plan.
To support social distancing, our reception is closed until further notice. We are responding to requests and answering calls as promptly as possible – your patience is appreciated.
Please check back for updates. We continue to monitor the situation closely.
We’re one of Canada’s largest pension services providers
As a forward-thinking independent organization,
we create value through accurate, credible,
timely and consistent delivery of service.
You can rely on us.
Get to know us
We understand pensions and have a culture rooted in respect.
We serve some of the largest pension plans in Canada, representing
more than 1,100 employers and over 560,000 active and retired members.