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We deliver excellent service every day

Welcome to BC Pension Corporation's 2019/20 annual report, an update of where we are in our strategic plan, From 12 to 21: Our Way Forward, and highlights of our accomplishments and challenges over the last year. Learn more about how we emerged from our challenges with new capabilities and a fresh perspective on how we can continue to ensure high-quality service to all those we serve.

An outstanding
place to work

We were recognized as one of BC's Top Employers for 2020. Find out why we're considered an employer that leads their industry and what makes our organization such a special place to work.

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Celebrating 20
years of service

We are celebrating 20 years of service to BC's public sector employees. We found ways to creatively celebrate this milestone in a virtual world.

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We know where we're headed

Our strategic plan, From 12 to 21: Our Way Forward, guides the corporation as we transform to continue meeting the needs of those we serve. Find out where we are in the plan and what drives the strategy of our forward-thinking organization.

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At our best every day

Every day, we deliver on our promises to each other and those we serve. At our best is a set of five values in action that define what it means for us to be at our best every day.

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COVID-19: From crisis to control

Though COVID-19 would change our day-to-day lives this year, we discovered we were well poised in our business transformation to not only weather the crisis of COVID-19, but continue to thrive. Learn how we responded to the pandemic to keep people safe and continue doing business in new virtual ways.

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Highlights of our accomplishments

Read about these and many more of the ways we ensure high-quality service to all those we serve.

Digitization modernizes
our business

To perform our work more efficiently, we needed to adjust our approach to digitization.

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Our coordinated approach
to risk management

Our risk management program helps us perform in the present while transforming for the future.

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Right on budget
for 2019/20

We provide our services in a fiscally responsible way. Read our 2019/20 financial report.

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Creating a more
complete picture

We can better improve the member and employer experience when we understand their experience.

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We're keeping people
and data safe

The safety and security of our staff and plan members is paramount.

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Compared to
our pension peers

Each year, we're compared to six peer Canadian pension plan administrators in the CEM benchmarking analysis.

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